This Privacy Policy explains how jili88 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals who register for and use the jili88 platform at jili88.lat. We take your privacy seriously. This document is written in plain terms alongside the formal legal obligations that govern how your data is handled.
1.1 This Privacy Policy applies to all personal data processed by jili88 in connection with the operation of the jili88 platform at jili88.lat, including all casino games, sports betting services, promotional offers, customer support interactions, and account management functions.
1.2 jili88 is the data controller responsible for the personal data collected through the jili88 platform. As data controller, jili88 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with applicable data protection principles.
1.3 This Policy is to be read alongside the jili88 Terms and Conditions available at /terms-conditions. Terms not defined in this Policy carry the meaning given to them in the Terms and Conditions.
1.4 By registering on the jili88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2.1 jili88 collects personal data in the following categories:
When you create a jili88 account, we collect: full legal name, date of birth, residential address, email address, mobile phone number, and the username you select. This information is required to establish and manage your account and to perform identity verification.
For Know Your Customer (KYC) compliance, we collect copies of government-issued identity documents (Malaysian IC / MyKad or passport), proof of address documentation, and, where required, proof of payment method ownership. KYC data is processed by jili88 and, where applicable, by regulated third-party identity verification service providers.
We collect records of deposits and withdrawals transacted through your jili88 account, including transaction amounts, timestamps, payment method identifiers (e-wallet account references, bank account identifiers — we do not store full payment card numbers), and transaction reference numbers. We do not store complete financial instrument credentials.
We maintain records of all gaming and betting activity conducted through your jili88 account, including game sessions, bet amounts, outcomes, and timestamps. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access the jili88 platform, we automatically collect: IP address, browser type and version, device type and operating system, screen resolution, session duration, pages visited, and referring URL. This data is collected via server logs and cookies (see Section 7).
We retain records of communications between you and jili88 customer support, including live chat transcripts, email correspondence, and any documents or screenshots submitted in connection with support requests or dispute resolution.
| Data Category | Examples | Required? |
|---|---|---|
| Registration Data | Name, DOB, email, address, phone | Mandatory |
| KYC / Identity | MyKad, passport, proof of address | Required for withdrawals |
| Financial Records | Deposit/withdrawal history, payment refs | Mandatory |
| Gaming Activity | Bets, game sessions, outcomes | Mandatory |
| Technical / Device | IP address, browser, device type | Automatic |
| Communications | Support chat, emails, submitted docs | Where applicable |
3.1 jili88 uses personal data for the following purposes:
4.1 jili88 processes your personal data on the following legal bases:
5.1 jili88 does not sell, rent, or trade personal data to third parties for their own marketing or commercial purposes.
5.2 jili88 shares personal data with third parties only in the following circumstances:
Transaction data is shared with payment service providers (including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, Public Bank, and USDT TRC20 processing infrastructure) to the extent required to process deposit and withdrawal transactions. These providers operate under their own privacy policies and applicable financial regulations.
KYC document data may be shared with regulated third-party identity verification service providers for the purpose of verifying identity and age. These providers are contractually bound to process data only for the stated purpose and to maintain appropriate security standards.
Limited session data (player identifier, bet amounts, game outcomes) is shared with game studios (including JILI Games, PG Soft, Pragmatic Play, Evolution Gaming, and other jili88 partners) to the extent required to operate the games and settle outcomes. Game studios do not receive your registration or contact details.
jili88 will disclose personal data to gaming regulators, law enforcement agencies, tax authorities, or courts where required to do so by applicable law, court order, or regulatory direction. Where permitted by law, jili88 will notify the account holder of such disclosure before it is made.
In cases of suspected fraud, money laundering, or other illegal activity, jili88 may share relevant data with industry fraud prevention organisations and relevant government authorities.
6.1 jili88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfaction of legal, regulatory, and contractual obligations. The following retention principles apply:
6.2 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identified individual.
7.1 The jili88 platform uses cookies and similar technologies to operate the platform, maintain session state, and collect usage analytics. The following categories of cookies are used:
7.2 You may manage non-essential cookies through your browser settings. Disabling essential cookies will prevent you from logging in to or using the jili88 platform.
8.1 jili88 implements technical and organisational security measures appropriate to the risk presented by the personal data we process. These measures include:
8.2 Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili88 login credentials and for promptly notifying jili88 customer support if you suspect unauthorised access to your account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili88 will notify affected account holders without undue delay and in accordance with applicable regulatory requirements.
9.1 jili88 may transfer personal data to third parties located in countries outside Malaysia, including game studio partners and identity verification providers whose infrastructure may be hosted in other jurisdictions. Where such transfers occur, jili88 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses requiring the recipient to maintain data protection standards consistent with applicable requirements.
9.2 By registering on jili88, you acknowledge and consent to the transfer of your personal data to the extent described in this Section.
10.1 As a data subject, you have the following rights with respect to your personal data held by jili88:
10.2 To exercise any of these rights, submit a written request to jili88 customer support via live chat or email at [email protected]. jili88 will respond to rights requests within thirty (30) days of receipt. Identity verification may be required before a request can be processed.
10.3 The exercise of data rights is subject to applicable exceptions and limitations, including where retention of data is required by law or for the establishment, exercise, or defence of legal claims.
11.1 The jili88 platform is strictly for persons aged 21 years and over. jili88 does not knowingly collect personal data from individuals under the age of 21. If jili88 becomes aware that personal data has been collected from a person under 21, that data will be deleted and the account will be closed.
11.2 Parents and guardians who believe a minor may have registered on the jili88 platform should contact customer support immediately at [email protected].
12.1 The jili88 platform does not contain links to third-party websites for external navigation purposes. Game content is delivered within the jili88 platform environment. To the extent that any third-party game studio's content operates within an iFrame or embedded environment, jili88 is not responsible for the privacy practices of those studios beyond the contractual obligations described in Section 5.
13.1 jili88 reserves the right to update this Privacy Policy at any time. When material changes are made, jili88 will notify registered account holders via a prominent notice on the jili88 platform and/or by email to the registered account address.
13.2 The current version of this Privacy Policy, with its effective date, is always accessible at jili88.lat/privacy-policy. Continued use of the jili88 platform following notification of changes constitutes acceptance of the updated Privacy Policy.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or jili88's handling of your personal data, please contact:
jili88 Data Privacy
Email: [email protected]
Live Chat: Available 24/7 via the jili88 platform
Website: jili88.lat
14.2 jili88 will acknowledge privacy-related requests within 48 hours and provide a substantive response within thirty (30) days.
14.3 If you are unsatisfied with jili88's response to a privacy complaint, you may have the right to lodge a complaint with the applicable data protection authority or gaming regulator in your jurisdiction.
Six data protection principles that govern how your personal information is handled at jili88.
All data exchanged between your device and jili88 travels over HTTPS with 256-bit TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text. The padlock icon in your browser confirms the secure connection is active on every page.
jili88 stores account passwords in one-way hashed form using industry-standard cryptographic algorithms. Your plain-text password is never stored, never transmitted to jili88's servers in cleartext, and is never accessible to platform staff. Even in the event of a data breach, hashed passwords cannot be reversed to recover the original credential.
jili88 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data sharing is limited strictly to what is operationally necessary — payment processors, KYC verification providers, game studios, and legal authorities where required by law. Your profile is not monetised through advertising data brokers.
Internal access to account holder personal data is restricted to jili88 staff with a legitimate operational need. Access is logged and audited. Staff who access account data without authorisation are subject to disciplinary action. KYC documents are stored in encrypted form and accessible only to compliance personnel conducting verification checks.
Access requests, rectification requests, and erasure requests submitted to jili88 are processed within 30 days. We don't bury these rights in unusable processes. Contact customer support via live chat or email and your request will be acknowledged within 48 hours. Subject to legal retention obligations, we will fulfil legitimate data rights requests.
In the event of a data breach affecting your personal data, jili88 will notify affected account holders without undue delay in accordance with applicable regulatory requirements. Notification will describe the nature of the breach, the data affected, steps jili88 has taken in response, and recommended protective actions for affected account holders.
If you have any questions about how jili88 handles your personal data, or wish to exercise your data rights, our team is available 24/7. You can also explore our other policy pages for a complete picture of how jili88 operates.
⚠ 21+ Only. This Privacy Policy was last updated 1 June 2026. Questions? Email: [email protected]